Beauty Chain's Blurred Lines The recent allegations of deceptive sales practices against Hong Kong distributor Sayles Retail have left Opatra London, a London based beauty chain, scrambling to distance itself from the controversy.
The company claims it "deeply regrets" any distressing experience associated with its brand but stops short of taking full ownership of the issue.
Instead, it shifts the blame squarely onto Sayles Retail, stating that its Hong Kong outlets are independently owned and operated by a local company under a distribution agreement.